The safety of our customers and staff is of our utmost priority and we will be implementing some subtle changes in store to protect you and us whilst allowing you to enjoy your bridal experience at Lace & Grace.
Below is an outline of what to expect when you visit the boutique and how we are ensuring your safety:
♥ To keep us all safe, we will be allowing a maximum of bride + 1 guest into the boutique for your appointment (no children or babies). We are more than happy for you to invite your bride tribe to join virtually.
♥ If you or your guest are feeling unwell, or have been in contact with someone who has symptoms of Coronavirus, please contact us and we'll be happy to reschedule your appointment.
♥ As always, appointments are private and brides get exclusive use of our beautifully spacious boutique, so there is no contact with others. We are appointment only and won't be allowing walk ins during this time. Appointments have been spaced out to ensure there will be no crossovers.
♥ Please arrive to your appointment on time (not early or late) as we will be cleaning the boutique and gowns between appointments. For this reason, we won't be able to allow appointment times to run over. If you happen to be late, it will mean a shorter appointment.
♥ When you arrive at Lace & Grace we will ask you to sanitise your hands. Hand sanitiser will be available throughout the boutique at all times.
♥ Masks and gloves will be provided for your use (you are welcome to bring your own mask if you would like). We will be wearing them too. PPE will be required for periods of close contact (for example when in the fitting room/taking measurements etc).
♥ We ask that you and your guest refrain from touching the dresses and accessories. Only the consultant will be able to handle the gowns and will pull your chosen dresses from the rails for you.
♥ Social distancing guidelines must be adhered to throughout your appointment and we ask you to follow the 2 metre rule wherever possible. Guests must remain seated during the appointment.
♥ We will be sanitising/steaming all tried on dresses and disinfecting the boutique and cleaning all touch points every day and in between appointments.
* We will update this policy as and when new safety guidelines are announced.
Thank you for your support and patience during this time. We can't wait to see you soon and help you find your dream dress!